Got a question? Here you can find our most frequently asked questions.

Product Related Questions

Each product has clear instructions for use. Please see our dedicated product pages on our website or the back of pack information for instructions.

To add a whitening boost to your wash, just add a dose of Vanish into the drawer with your regular detergent. You should add a dose to every wash to remove stains and prevent your whites from fading over time.

Vanish Oxi Advance Crystal White is our most effective and superior formula. Whilst our standard Oxi Action formula provides amazing stain removal and whitening, our Oxi Advance formula eliminates odours, whitens whites and performs deep hygiene action* alongside tackling tough stains!

*removes stains for a hygiene boost.

No. You will need to continue using your usual detergent. Vanish products have been formulated for use alongside your detergent not to replace it.

Seek urgent medical attention taking the product and packaging with you.

Wash immediately with plenty of cold water and seek medical advice.

We do not recommend using bleach with Vanish products. If you are looking to brighten your whites we recommend our Vanish Oxi Advance Crystal White Powder or Gel.

Vanish is suitable to use at all laundry temperatures. Our Vanish Oxi Advance Crystal White Powder removes stains even at 30 degrees.


Whitening Questions

If you are using Vanish on delicates, we recommend our Oxi Advance Crystal White Gel. These formulas are safe to use on silk and wool and effectively remove stains, eliminate odours and brighten colours or whites.

No, you cannot use our stain remover products on carpets. These products should only be used with your laundry and you should always follow the instructions on the back of the packaging. To remove stains from your carpet and keep them smelling fresh, we recommend our Vanish Carpet & Upholstery range.

To tackle tough stains and whiten whites we recommend using our Oxi Advance Crystal White powder or gel. The multi benefit formula removes stains, eliminates odours and whitens whites!


Clothing Care Questions

To reduce the risk of colour run and your favourite items fading, you should wash whites and coloured items separately. For the best results, use Oxi Advance Multi Power Powder to keep colours bright and Oxi Advance Crystal White Powder for whiter whites.

To prevent your whites fading we recommend using our Oxi Advance Crystal White gels or powders. The Oxi Advance formula has multi-benefits including stain removal, odour elimination and brightening.

At Vanish, we help clothes live longer lives. By adding a dose of Vanish to every wash you can remove stains, eliminate odours and brighten colours or whites.

Clothes Live Longer With Vanish

So much used but still wearable clothing ends up in UK landfill every year – 350,000 tonnes of it. You can give your worn-out clothes a new lease of life by reviving old fabrics, patching holes and upcycling garments into something completely new. With a little help from Vanish, you can get to work treating stains, mending wear-and-tear, and learning how to repurpose clothes to help them live longer lives.

Clothes Live Longer With Vanish